My bookings
Booking IDs, ticket delivery, meeting points, and day-of-travel support.
Article
I didn't receive my booking confirmation or tickets. What should I do?
How to check delivery, confirm your email address, and recover your tickets.
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How do I find my Booking ID?
Where the Booking ID appears and what to send if you cannot find it.
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I can't find the meeting point. What should I do?
What to check before arrival and how to get fast help on the day.
Need more help?
Still cannot find the right answer?
Contact the TicketPass team directly and include your booking email, attraction name, and travel date so support can investigate quickly.